Privacy policy

 This Privacy Policy explains how QCommerce.com.ng ("Platform") collects, uses, and discloses your information.

Your Consent

By using the Platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

We may collect the following information from you:

Information you provide: This includes information you submit through forms on the Platform, such as your name, email address, phone number, delivery address, payment information and any reviews or comments you leave.

Information collected automatically: This includes information collected automatically when you visit the Platform, such as your IP address, browser type, operating system, referring URL, browsing activity on the Platform, search history and device identifiers. 

We may use cookies and other tracking technologies to collect this information.

Information from sellers: When you purchase a product from a seller on our Platform, we may receive certain information about your transaction, such as the product purchased, price, and delivery information.

Use of Information

We may use the information we collect for the following purposes:

• To operate and maintain the Platform
• To process your orders and facilitate transactions between you and sellers on the Platform
• To personalize your experience on the Platform
• To send you promotional emails and other communications (if you consent)
• To respond to your inquiries and requests
• To analyze how the Platform is used
• To improve the Platform and seller services
• To comply with legal obligations

Sharing of Information

We may share your information with the following third parties:

• Sellers on the Platform to fulfill your orders
• Service providers who help us operate the Platform (e.g., web hosting providers, payment processors, email marketing providers)
• Law enforcement officials or other third parties as required by law
• We will not share your information with third-party advertisers without your consent.

Cookies

The Platform uses cookies to track user activity and preferences. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of the Platform.

Data Retention

We will retain your information for as long as it is necessary for the purposes described in this Privacy Policy. We will then delete your information or anonymize it.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website can guarantee absolute security.

Your Choices

You can choose to opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails. You may also have the ability to access and update your information through your account settings (if applicable).

Children's Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect information from children under 13.

Data Breach Notification

In the event of a data breach, we will take reasonable steps to notify affected users and regulators as required by law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Platform. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at admin@qcommerce.com.ng.

Compliance with Data Protection Laws

We strive to comply with all applicable data protection laws, including the Nigerian Data Protection Regulation (NDPR).

This Privacy Policy incorporates best practices for AdSense compliance by:

• Including a clear consent statement.
• Specifying the information collected and its purpose.
• Limiting information sharing with third parties.
• Disclosing cookie usage and user control options.
• Highlighting data security measures.
• Providing choices for users regarding their information.
• Addressing children's privacy.
• Mentioning compliance with relevant data protection laws.

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